Tuesday, April 11, 2017

Week 1 EOC: My voice

My Voice:


I am a Funding Specialist with CPS Finance INC. I currently maintain portfolio of 50+ Auto loan accounts ensuring compliance, efficiency, and accuracy of company and government standards. Highly skilled in project and research management as well as analyzing and making business decisions by controlling corporate risk, and minimizing costs. Strong emphasis on improving efficiency, productivity and organizational consistency. Reviews credit requests, business credit scores, business reports and consumer bureaus. Evaluate collateral adequacy, industry risk, purpose and viability of business. I work to obtains and analyzes pertinent financial and credit data to assist in determining the risk of the loan.
I determine appropriate structure and pricing considering borrower type, industry, collateral, risk while documenting any deviations from the prescribed structure.  I Assess strengths and weaknesses of loan requests. Outside of my professional work, I attend The Art Institute of Las Vegas. I am working to obtain my Bachelors in Retail Management Marketing & Merchandising. Before I joined my current company, I worked at Carmax, where I held the position of DMV Administrator from January 2013 to July 2014, while there I ensured that associates are diligently working and keeping up with the daily task as well as ensure that all transactions run smoothly. Handle paperwork and details of the transaction, through attention to detail, and organization. Some of my other responsibilities included processing documents associated with customer vehicle purchases, assisting customers with questions on tag and title information and processing title transfers, completing DMV paperwork. Assisting the purchasing team with in-store auctions, handling accounts payable functions, tendering cash transactions, and preparing bank deposits. Mentor and supervise new associates to be cross trained in office. Schedule writing and writing file reviews for associates.  During my time with Carmax I received a few awards; I was awarded President's Club level membership since 2011 for continuous high customer service survey scores. I have also received rewards for achieving one of the stores fastest Appraisal times. While delivering exceptional customer service. Some of my skills include, strong commitment to customer service, good communications and attention to detail. When I first moved to Nevada I worked for the city of Henderson as a Preschool Teacher, from January 2011 to December 2013. While there I taught children daily lessons, and crafts. Tidy and set up classroom every morning before class and after. Organize paper work and file registration forms and packets, i.e. shot records, medical history etc. I held a position with Commerce Bank when I lived in Tulsa, OK. I was a Tell at the bank from July 2008 to January 2011. My job description and duties required me to process transactions, deposits, withdrawals, transfers, and check cashing. I Assisted customers in managing their accounts and answering any questions they inquire about their personal or business account. Process 20 to 25 customer transactions each hour. Monitor supply levels, conduct inventories, and maintain inventory records. Balance cash drawer at the beginning and end of each business day. Maintain correct cash limits in drawer. This is me in my professional life, great customer service and the ability to learn and multitask in high volume  situations.

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